UK Standard Delivery: FREE (2-4 working days) Please note during these uncertain times due to Covid-19, we are experiencing some delays to our normal service so please allow a little extra time for your order to arrive.
UK Express Delivery: £5.95 (Next working day, order by 1pm) At present we are not offering courier services unless otherwise specified.
UK Courier Saturday Delivery: £25.00 (Orders before 12pm)
International Shipping: £19.95 (1-5 days, country specific) USA – 1-3 days / Europe 2-5 days / ROW 3-10 days
How long will my order take?
Standard delivery is sent Royal Mail 2nd class (3-5 days from dispatch).
Express delivery is sent Royal Mail 1st Class Next Day or couriered depending on parcel size. Orders will be dispatched on a next working day service once the order is confirmed.
Please make sure that the shipping address is correct as we’re unable to redirect orders once they are on their way to you. We aim to despatch all orders within 48 hours of being received. We dispatch orders on weekdays only.
If you suspect a lost delivery please email firstname.lastname@example.org quoting your name, order number and full address and we will look into it for you straight away.
*Please note that orders containing Christmas crackers will incur a slightly higher shipping fee.
*Also note that personalised stationery & prints will take slightly longer to be shipped.
Delivered when I wasn’t home?
Royal Mail will leave you a card letting you know that a delivery has been attempted. The card should have detailed instructions informing you on how to obtain your parcel. You will have a specified period from the date of attempted delivery to rearrange delivery, after this date items will automatically be returned to us. If the item is returned to us in this way, we will need to charge for re-posting the item to you. To avoid delays in delivering your parcel, we recommend having your item shipped to your daytime address, for example, your work address.
We use Royal Mail Airmail for overseas postage, or in special cases one of our trusted couriers. Please note this is not a trackable service.
Prices vary depending on weight & country. Costs will be calculated for you during checkout before you finalise your order.
Deliveries within Europe, including Channel Islands and R.O.I usually takes 3-7 working days to arrive, but can take up to one month. Delivery dates depend on your country’s postal service.
Deliveries outside Europe usually take 5-10 working days to arrive. But it can take up to one month. Delivery dates depend on your country’s postal service. You may be charged a fee by your local customs office. You can check this with your country’s customs office.
We deliver to most major worldwide countries.
If you have any questions, please do not hesitate to get in touch with us: email@example.com